Privacy Policy
This Privacy Policy explains how Apex Analytics collects, uses, and protects personal information in connection with institutional telemetry and research terminal access. By using our website or submitting forms, you acknowledge the practices described below.
Information We Collect
When you visit Apex Analytics or submit a contact or access form, we may collect your name, email address, phone number, firm name, role, and the substance of your inquiry.
If you request research access, platform onboarding, or continued communications, we may also collect billing identifiers, verification details, and usage logs required for security and compliance.
- Identity and contact details you provide voluntarily
- Professional affiliation and inquiry subject matter
- Device, session, and analytics data collected automatically
How We Use Your Information
We use collected information to respond to inquiries, evaluate eligibility, deliver requested services, maintain account security, and improve Apex Analytics products and website experience.
Operational email from Apex Analytics may include service updates, research notifications, onboarding steps, or replies to requests you initiated. Marketing communications are sent only where permitted.
Sharing, Processors, and Transfers
We may share information with trusted processors that host infrastructure, support communications, perform identity checks, or assist with analytics, under contractual confidentiality and security obligations.
We do not sell personal information. Transfers outside your jurisdiction occur only where reasonably necessary to operate the service and with appropriate safeguards.
Data Retention and Security
We retain personal data only as long as necessary for the purposes described in this policy, or as required by applicable law, audit, and recordkeeping obligations.
Apex Analytics applies administrative, technical, and organizational controls intended to protect information against unauthorized access, alteration, disclosure, or destruction.
Your Rights and Contact
Depending on your jurisdiction, you may request access, correction, restriction, or deletion of personal data we hold about you. To exercise these rights, contact privacy@site-one.com.
You may also lodge a complaint with a supervisory authority where applicable. We may need to verify your identity before fulfilling certain requests.